For large/bulky items weighing over XXKg via Tracked Delivery. Delivery times are estimated. Please note, once your order is in the post, it is in the hands of the couriers and we cannot be held responsible for a delayed delivery. However, we will be onto this as soon as we are made aware of the issue to get it resolved.s.

Orders placed before 12 noon are usually dispatched same day but not guaranteed. Should an item not be in stock after placing your order, we will call and notify you of this with an alternative solution or when it will be available for dispatch. Some deliveries are sent from stock, others direct from suppliers so dispatch times may vary.

Most items are available for collection. Some products aren’t kept in stock and shipped direct from suppliers so please await confirmation that your items have arrived to us prior to collecting. We will call and notify you of this.

You are welcome to call 07967 650 883 prior to ordering for an estimated time for your order to be ready.

All items for collection must be paid for prior to collection. This will be done on the checkout page where you will select ‘Collection’ .

If your order isn’t collected within 7 days of being ready, we reserve the right to cancel the order and issue a refund minus a 10% handling charge of the order value. If you can’t collect within 7 days, you must make us aware of this at your earliest convenience to prevent your order being cancelled.

Collections are to be made within working hours Monday to Friday unless agreed otherwise. We appreciate sometimes this isn’t always possible so out of hours collections are available upon agreement.

Collection Address: Marl Barn, Tosside, Skipton, North Yorkshire, BD23 4SX

Any return request must be made within 7 days of your order being delivered. Please email or call 07967 650 883 with your order number and reason for return.

Return postage must be paid by you, using a Tracked Royal Mail Service.

We can email you a Shipping label to be put on your parcel prior to return. This will then be deducted from your refund total.

Should for some reason you have received the incorrect item, faulty or damaged, No charge will be made for the return and we accept responsibility for the mishap.

Some items, such as Paints and Lubricants, which could be contaminated will not be eligible for a return. This will be clearly stated on the product page.

Items must be returned unused, complete with their original packaging with no damage. Refunds will only be processed once the item returns back to us and we have inspected its condition.

We cannot process a return on items that are lost in the post on the way back to us. This is a risk, you as the sender, must accept prior to returning your items and why we stipulate they must be sent via a Royal Mail tracked service for the best chances of a return.

If you have ordered the incorrect item, you may be charged a restocking fee due to handling or returning to suppliers.

No refunds will be given for a late delivery.

The original delivery charge will not be refunded. You will only be refunded for the cost of your items.